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Learning Path

Non-Linear: Random Order

About the Course

Course Description

This course is designed to equip participants with the necessary skills to excel in telephonic interviews. Participants will learn about the different types of telephonic interviews, the common mistakes to avoid and how to prepare for and conduct successful telephonic interviews. This course will also cover how to effectively communicate and leave a lasting impression on the interviewer. Objectives

• Understanding the purpose of a telephonic interview and the benefits it offers to both employers and job seekers. • Learning how to prepare for a telephonic interview including research on the company and the job position as well as practicing common interview questions. • Developing effective communication skills for telephonic interviews, such as speaking clearly, active listening and using appropriate language. • Understanding how to make a positive first impression during a telephonic interview, including appropriate attire and tone of voice. • Learning how to handle difficult interview questions and situations such as dealing with nerves or addressing weaknesses. • Understanding the importance of following up after a telephonic interview and how to do so effectively. • Developing skills for virtual communication including the use of video conferencing and telephone etiquette. • Understanding the differences between telephonic and in-person interviews and adapting to the unique challenges of a telephonic interview. • Gaining insights into the hiring process and how telephonic interviews fit into the overall process. • Learning how to leverage telephonic interviews to improve chances of being hired and secure the desired job offer. Who Should Take This Course?

A Guide to a Telephonic Interview course can be beneficial for individuals who are preparing for job interviews that will be conducted over the phone. This course can also be helpful for people who may not have much experience with phone interviews or those who want to improve their skills in this area. This course can be useful for job seekers in various industries and at different levels of experience, from entry-level to executive positions. It can also benefit individuals who are transitioning to a new career or looking to switch jobs. Furthermore, hiring managers and recruiters who conduct phone interviews as part of their hiring process may also benefit from this course. It can provide them with insights and techniques to effectively evaluate candidates over the phone and ensure a smooth and efficient interview process.


Course Study Materials
  • 1.1 Telephone Problems
  • 1.2 Basic Telephone Rules
  • 1.3 Gathering Information by Telephone
  • 1.4 Answering the Telephone
  • 1.5 Voicemail
  • 1.6 Phone Conversation Manners
  • 2.1 Preparation for Telephonic Interview Duration:
  • 2.2 Tips to Remember During the Telephonic Interview Duration:
  • 2.3 Tips to End The Telephonic Interview Duration:
  • 2.4 Things to Do After Telephonic Interview Duration:
Final Assessment
  • Final Assessment 5 Questions

The certificate issued for the Course will have

  • Student's Name
  • Photograph
  • Course Title
  • Certificate Number
  • Date of Course Completion
  • Name(s) and Logo(s) of the Certifying Bodies
  • .

    Only the e-certificate will be made available. No Hard copies. The certificates issued by The Academic Council of uLektz. can be e-verifiable at www.ulektzskills.com/verify.

    • Students will be assessed both at the end of each module and at the end of the Course.
    • Students scoring a minimum of 50% in the assessments are considered for Certifications
  • 30 hours Learning Content
  • 100% online Courses
  • English Language
  • Certifications


Registration opens on 04-02-2019


Your registration details are under review. It should take about 1 to 2 working days. Once approved you will be notified by email and then you should be able to access the course.

Course Approved

Approval Pending - In-Progress

Course access details will be shared within 24 hours.
For help contact: support@ulektz.com

Course Enrollment


Course starts on 04-04-2023


You have completed 6 hours of learning for 21-07-2024. You can continue learning starting 22-07-2024.


This course can only be taken in sequential order.


You have completed the course. You will be notified by email once the certificate is generated.


Are you sure want to enroll this course?.



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Result Summary

A Step-by-Step Guide to a Telephonic Interview