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The purpose of the NQF level 2 New Venture Creation qualification is to provide a qualification that can form the basis for structured programmes for potential and existing entrepreneurs to capitalise on opportunities to start and grow sustainable businesses that form part of the mainstream economy, enabling the learners to tender for business opportunities within both the public and private sectors. This qualification is designed for learners who intend to set up or have already set up own ventures.
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SAQA49648 NVC2-20025 Roll Out
1. Program Overview
Duration: 37:15
2. Program Overview Infographic
1.FK1 Lesson Plan- Learning the Concept- Dog
2.KWL Note-Taking Map; Dog
Duration: 2:18
3.KWL Note-Taking; Dog Map
4.Dog essay in English
Duration: 5:08
5.The Science of DOGS
Duration: 3:05
6.Concept learning Framework- Dog
Duration: 17:15
7.Concept learning Framework- Dog_infograph
8.Concept Learning- Example- Dog_podcast
Duration: 7:19
9.Concept Learning- Example- Dog Notes
1.FK1 Lesson Plan-The Concept Learning Framework
2.KWL Note-Concept Learning Framework
Duration: 2:29
3.KWL Note-Concept Learning Framework
4.Luke's Learning Adventure- From Mess to Master!
Duration: 3:36
5.Luke's Learning Adventure- From Mess to Master!
6.What are concepts.
Duration: 1:12
7.Introducing Concepts and Categories
Duration: 53:46
8.What are Attributes_
Duration: 4:11
9.What is a proposition
Duration:
10.Concept Learning Framework
Duration: 36:05
11.Concept Learning Framework_infograph
12.What is Learning with Concepts
Duration: 1:41
13.Teaching Conceptual Understanding
Duration: 2:56
14.Concept Learning_ Big Ideas, Connections, and Understanding
Duration:
15.Concept Learning Framework notes
Lesson Plan Foundational Knowledge
2.My Unexpected Journey to Becoming an Idea Queen
Duration: 1:22
3.My Unexpected Journey to Becoming an Idea Queen
4.What is Brainstorming. Definition and Examples
Duration: 3:41
5.The 5Ww1H Questions
Duration: 0:55
6.What is 5W1H - 5 Whys and 1 How
Duration: 2:23
7.WWH Brainstorming
Duration: 29:08
8.WWH Brainstorming_infograph
9.WWH Brainstorming_ A Question-Driven Idea Generation Method
Duration: 14:06
10.WWH Brainstorming Notes
FK1 KWL Note-Taking Lesson Plan
2.From Passive to Active- My Journey with KWL Note-Taking
Duration: 8:29
3.From Passive to Active- My Journey with KWL Note-Taking
4.Taking Notes_ Crash Course Study Skills #1
Duration: 8:50
5.Note Taking_ Strategies _ Techniques
Duration: 7:03
6.KWL Strategy
Duration: 2:22
7.KWL Note-taking
Duration: 10:22
8.KWL Note-Taking_infograph
9.KWL Note-Taking_ A Guide to Effective Learning
Duration: 8:54
10.KWL Note-Taking A Guide to Effective Learning Notes
11.KWL Note-Taking Map
12.How to make a Poster Format Example
Duration: 8:28
Introduction
Mod1.1 Introduction Lesson Plan
1.1a 3.Communication Skills in the Workplace
Duration: 4:39
1.1a 4.Professionalism in the Workplace
Duration: 13:25
1.1a 5.Team Dynamics
Duration: 6:26
1.1a 6.Why Customer Service Matters
Duration: 3:58
1.1b 1.KWL Notetaking Map-Supermarkets
1.1b 2.What is a Supermarket
Duration: 4:34
1.1b 3.List of Supermarkets in South Africa
Duration: 1:43
1.1b 4.Grocery Shopping in South Africa
Duration: 28:07
1.1c 1.KWL Notetaking Map-How Supermarkets Work
1.1c 2.A Day at The Corner Spar Roles and Interactions
Duration: 6:27
1.1c 3.A Day at The Corner Spar Roles and Interactions
1.1c 4.A Day at The Corner Spar infograph
1.1c 5.The Corner Spar A Day in the Life of Shift Team 2
Duration: 4:51
1.1c 6.The Corner Spar A Day in the Life of Shift Team 2
1.1c 7.A Day at The Corner Spar Shift Team 2 infograph
Communication
1.2a Communication Introduction
1.2a Communication Introduction
Duration: 18:00
1.2a Communication Introduction Infographic
1.2b Foundational Communication Principles
1.2b 2. KWL Note-Taking Map Communication
1.2b 3. My Journey at the Corner Spar: Taming the Silence
Duration: 4:50
1.2b 4. My Journey at the Corner Spar: Taming the Silence
1.2b 5. Communication Basics
Duration: 6:11
1.2b 6. What is Communication
Duration: 5:00
1.2b 7. Foundational Communication Skills
Duration: 14:23
1.2b 8. Foundational Communication Skills Infographic
1.2b 9. Foundational Communication Assessment Activities Show
Duration: 16:18
1.2b 10. Foundational Communication Assessment Activities Infographic
1.2c Interpersonal Communication
1.2c 2. KWL Note-Taking Map Interpersonal Communication
1.2c 3. Finding My Voice A Merchandiser's Journey
Duration: 6:16
1.2c 4. Finding My Voice A Merchandiser's Journey
1.2c 5. What are Interpersonal Skills
Duration: 2:30
1.2c 6. Interpersonal Communication-Types-Importance
Duration: 5:29
1.2c 7. Interpersonal Communication Skills
Duration: 26:04
1.2c 8. Interpersonal Communication Skills Infographic
1.2c 9. Case Scenario Resolving Workplace Tensions
Duration: 2:11
1.2c 10. Case Scenario Resolving Workplace Tensions
1.2c 11. Starting Conversations
Duration: 1:09
1.2c 12. Trading Information
Duration: 0:55
1.2c 13. Dealing with Arguments
Duration: 2:14
1.2c 14. Roleplay
Duration: 7:26
1.2c 15. Roleplay Infographic
1.2c 16. Skill 1 Ongoing and Focused Communication
Duration: 14:35
1.2c 17. Skill 1 Ongoing and Focusing Communication Infographic
1.2c 18. Skill 2a Explaining Clearly and Respectfully
Duration: 15:10
1.2c 19. Skill 2a Explaining Clearly and Respectfully Infographic
1.2c 20. Skill 2b Explaining Clearly and Respectfully
Duration: 10:12
1.2c 21. Skill 2b Explaining Clearly and Respectfully Infographic
1.2d Summative Assessment
1.2d 1. Crossword Puzzle Games in English
Duration: 5:20
1.2d 2. Crossword Puzzles with Answers - Crossword Puzzle
Duration: 10:34
1.2d 3. How to do Crossword Puzzles - Begin a Crossword
Duration: 1:33
S1.1.2 Mastering Speech Delivery and Presence
Duration: 12:00
S1.1.2 Mastering Speech Delivery and Presence Infographic
S2.1.2 Tips for Improving Communication
Duration: 10:50
S2.1.2 Tips for Improving Communication Infographic
S3.1.2 Key Concepts in Communication
Duration: 9:25
S3.1.2 Key Concepts in Communication Infographic
S4.1.2 More Key Concepts in Communication
Duration: 9:21
S4.1.2 More Key Concepts in Communication Infographic
S5.1.2 Concepts in Information Use and Communication
Duration: 6:04
S5.1.2 Concepts in Information Use and Communication Infographic
Professional Conduct
1.3a Behave in a Professional Manner
1.3a 2. Enhancing Professional Behavior at the Corner Spar
Duration: 6:23
1.3a 3. Enhancing Professional Behavior at the Corner Spar
1.3a 4. Workplace Behavior
Duration: 0:50
5.1.3a Behave in a Professional Manner
Duration: 13:02
6.1.3a Behave in a Professional Manner Infographic
1.3a 7. How to draw ANYTHING Using Simple Shapes
Duration: 11:03
1.3a 8. How to Draw Anything Using Basic Shapes
Duration: 9:40
1.3a 9. Drawing with Simple Shapes
Duration: 4:11
1.3a 10. Drawing with Simple Shapes Infographic
1.3a 3 Basic Shapes and Their IMPACT on Your Art
Duration: 5:59
1.3b Understanding Professional Norms and Context
1.3b 2. Willem Davids - Outcast to Shelf Packer
Duration: 5:46
1.3b 3. Willem Davids - Outcast to Shelf Packer
1.3b 4. Dress Code at Work
Duration: 1:01
1.3b 5. Code of Conduct and Ethics for Employees
Duration: 2:25
1.3b 6. Code of Practice - Using A Cash Register
Duration: 0:24
7.1.3b Understanding Professional Norms and Context
Duration: 11:56
8.1.3b Understanding Professional Norms and Context Infographic
9.1.3b Professional Norms and Context Formative Assessment 1
Duration: 6:41
10.1.3b Professional Norms and Context Formative Assessment 1 Infographic
11.1.3b Professional Norms and Context Formative Assessment 2
Duration: 12:34
12.1.3b Professional Norms and Context Formative Assessment 2 Infographic
1.3b 13. How to Create a Concept Map
Duration: 2:01
1.3b 14. FK1 Concept Maps
Duration: 9:47
1.3b 15. FK1 Concept Maps Infographic
1.3c Understanding Professional Interaction and Communication
1.3c 2. From Farm to Manager A Journey of Learning
Duration: 2:57
1.3c 3. From Farm to Manager A Journey of Learning
1.3c 4. Effective Professional Communication
Duration: 1:32
1.3c 5. Effective Communication Skills in the Workplace
Duration: 4:39
6.1.3c Professional Interaction and Communication
Duration: 20:01
7.1.3c Professional Interaction and Communication Infographic
8.1.3c Formative Assessment 1
Duration: 10:07
9.1.3c Formative Assessment 1 Infographic
10.1.3c Formative Assessment 2
Duration: 10:29
11.1.3c Formative Assessment 2 Infographic
1.3c 12. Difficult Morning at The Corner Spar Shift Team 2
Duration: 6:11
1.3c 13. Difficult Morning at The Corner Spar Shift Team 2
1.3c 14. FK100a What is Checklist
Duration: 2:27
1.3c 15. FK100b The Importance & Value of Checklists
Duration: 5:59
1.3c 16. FK100c Pilot Checklists
Duration: 15:50
1.3c 17. The Checklist Manifesto Summary
Duration: 6:32
1.3c 18. Guide to Communication Checklists
Duration: 12:18
1.3c 19. Guide to Communication Checklists Infographic
1.3 Professional Interaction and Communication Summative Assessment
1.3 2. KOD (KRC) Triangle
Duration: 6:03
1.3 3. KOD (KRC) Triangle
1.3 4. Code of Conduct in the Workplace
Duration: 4:27
1.3 5. Workplace Policy Violations and Tense Situations
Duration: 5:29
1.3 6. Workplace Code of Conduct Supermarket Cases
1.3 7. Three Case Scenarios of Communication Failures
Duration: 6:14
1.3 8. Steps to Keep Promises
Duration: 6:14
1.3 9. Keeping Promises Through Effective Communication Checklists
Team Dynamics
1.4a Team Dynamics Introduction
1.4a 2. Think Pair Share Explained
Duration: 1:35
1.4a 3. How to do a Think Pair Share
Duration: 2:37
1.4a 4. Think-Pair-Share-template
Duration: 1:42
1.4a 5. Think-Pair-Share-template
1.4a 6. Forming Shift Team 2 Poster
Duration: 2:45
1.4a 7. Forming Shift Team Poster Infographic
1.4a 8. Forming Shift Team 2 A Development Story
Duration: 4:27
1.4a 9. Forming Shift Team 2 A Development Story
1.4a 10. What is a Team
Duration: 8:52
1.4a 11. Working in Teams
Duration: 3:04
1.4a 12. Tuckman's Team Development Stages- FORMING, STORMING, NORMING and PERFORMING
Duration: 8:14
1.4a 13. Understanding Teams
Duration: 10:04
1.4a 14. Understanding Teams Infographic
1.4a 15. Understanding Teams Performance
Duration: 10:12
1.4a 16. Understanding Teams Performance Infographic
1.4b Understanding Self and Role
1.4b 2. Fazel's Journey From Intern to Team Player
Duration: 5:32
1.4b 3. Fazel's Journey from Intern to Team Player
1.4b 4. Circle Maps (Thinking Maps)
Duration: 3:38
1.4b 5. Part1.4b Understanding Self and Role- Key Concepts
Duration: 22:40
1.4b 6. Part1.4b Understanding Self and Role-Key Concept Infographic
1.4b 7. Create Organization Chart in PowerPoint
Duration: 0:53
1.4b 8. Creating Your Business Organization Structure
Duration: 4:39
1.4b 9. Job Descriptions
Duration: 7:51
1.4b 10. Job Analysis
Duration: 5:58
1.4b 11. Job Analysis Job Description Job Specification
Duration: 0:42
1.4b 12. What is Performance Management
Duration: 1:33
1.4b 13. Improving Performance
Duration: 3:54
1.4b 14. Roles, Responsibilities and Expectations
Duration: 2:38
1.4b 15. Define Roles and Responsibilities in a Small Business
Duration: 13:00
1.4b 16. Define Roles and Responsibilities in a Team
Duration: 10:49
1.4b 17. Define Your Role in the Team
Duration: 3:35
1.4b 18. Working in a Grocery Supermarket
Duration: 12:10
1.4b 19. Everything You NEED to Know About Working in a Grocery Store
Duration: 4:51
1.4b 20. Identifying Your Strengths
Duration: 1:09
1.4b 21. Identifying and Measuring Strengths
Duration: 3:03
1.4b 22. Exploring Weaknesses
Duration: 2:49
1.4b 23. Addressing Your Weaknesses
Duration: 0:59
1.4b 24. Part1.4b Understanding Self and Role in Team and Organization
Duration: 16:25
1.4b 25. Part1.4b Understanding Self and Role in Team and Organization Infographic
1.4b 26. Part1.4b Self and Role in Team and Organization Formative Assessment Activities
Duration: 4:01
1.4b 27. Part1.4b Self and Role in Team and Organization Formative Assessment Activities Infographic
1.4c Team Dynamics
1.4c 2. Bridging the Retail Team Performance Gap
Duration: 5:07
1.4c 3. Bridging the Retail Team Performance Gap
1.4c 4. The Gap Analysis Method
Duration: 8:33
1.4c 5. How to Do a Gap Analysis
Duration: 11:19
1.4c 6. The Gap Analysis Method Infographic
1.4c 7. Part1.4c Knowledge and Understanding of Team Dynamics
Duration: 11:29
1.4c 8. Team Dynamics
Duration: 4:43
1.4c 9. Part1.4c Knowledge and Understanding of Team Dynamics Infographic
1.4c 10. Understanding Team Dynamics- Formative Assessment 1
Duration: 17:56
1.4c 11. Understanding Team Dynamics- Formative Assessment 1 Infographic
1.4c 12. Understanding Conflict
Duration: 6:46
1.4c 13. Part1.4c Plans for Team Conflict and Performance
Duration: 14:12
1.4c 14. How to Manage Team Conflict
Duration: 5:43
1.4c 15. Part1.4c Plans for Team Conflict and Performance Infographic
1.4c 16. Understanding Team Dynamics- Formative Assessment 2
Duration: 17:24
1.4c 17. Understanding Team Dynamics- Formative Assessment 2 Infographic
1.4c 18. Closing the Gap- A Team's Transformation Quest
Duration: 6:44
1.4c 19. How to Write SMART Goals as an Entrepreneur
Duration: 12:31
1.4c 20. SMART Goals
Duration: 13:58
1.4c 21. SMART Goals Infographic
1.4d Team Development
1.4d 2. Bridging the Gap Shift Team Two's Transformation
Duration: 6:33
1.4d 3. Bridging the Gap- Shift Team Two's Transformation
1.4d 4. Team Development- Goal Setting
Duration: 10:54
1.4d 5. Why the Secret to Success is Setting the Right Goals
Duration: 11:51
1.4d 6. Team Development- Goal Setting Infographic
1.4d 7. Team Development- Planning
Duration: 25:32
1.4d 8. How Do You Complete an Action Plan
Duration: 1:00
1.4d 9. Team Development- Planning Infographic
1.4d 10. Team Development- Goal Setting and Planning Infographic
1.4e Summative Assessment
1.4e 2. Summative Assessment 1- My Role and Function in My Team
Duration: 11:49
1.4e 3. Summative Assessment 1- My Role and Function in My Team Infographic
1.4e 4. Summative Assessment 2- Team Dynamics
Duration: 11:12
1.4e 5. Summative Assessment 2- Team Dynamic Infographic
1.4e 6. Summative Assessment 3- Team Development
Duration: 13:50
1.4e 7. Summative Assessment 3- Team Development Infographic
1.4e 8. Summative Assessment 4- Team Performance
Duration: 9:42
1.4e 9. Summative Assessment 4- Team Performance Infographic
Customer Service
1.5. Customer Service
1.5. 1.1. KWL Map - Understanding Customers
Duration: 2:29
1.5. 1.2. KWL Map - Understanding Customers Infographic
1.5. 1.3. Mrs. Adams' Journey to Becoming a Customer Focused Manager
Duration: 7:26
1.5. 1.4. Mrs. Adams' Journey to Becoming a Customer-Focused Manager
1.5. 1.5. Apply the Basic Skills of Customer Service
Duration: 5:29
1.5. 1.6. Apply the Basic Skills of Customer Service Infographic
1.5. 2.1. Lesson 1 - Understanding Customers 1
Duration: 7:58
1.5. 2.2. Lesson 1 - Understanding Customers 1 Infographic
1.5. 2.3. Lesson 1 - Understanding Customers 2
Duration: 8:23
1.5. 2.4. Lesson 1 - Understanding Customers 2 Infographic
1.5. 2.5. Lesson 1 - Understanding Customers 3
Duration: 3:03
1.5. 2.6. Lesson 1 - Understanding Customers 3 Infographic
1.5. 2.7. How to Draw ANYTHING Using Simple Shapes
Duration: 11:03
1.5. 2.8. How to Draw Anything Using Basic Shapes
Duration: 9:40
1.5. 2.9. Drawing with Simple Shapes
Duration: 4:11
1.5. 2.10. Drawing with Simple Shapes Infographic
1.5. 3.1. Interview Questions; What is Customer Service Audio
Duration: 3:04
1.5. 3.2. Interview Questions; What is Customer Service Infographic
1.5. 3.3. KWL Map - What is Customer Service Infographic
1.5. 3.4. What is Customer Service
Duration: 7:55
1.5. 3.5. Applying the Basic Skills of Customer Service
Duration: 7:26
1.5. 3.6. What is Customer Service Infographic
1.5. 3.7. Important Reasons for Maintaining Good Customer Service
Duration: 7:04
1.5. 3.8. Important Reasons for Maintaining Good Customer Service Infographic
1.5. 3.9. FK1 Concept Maps
Duration: 9:47
1.5. 3.10. How to Create a Concept Map
Duration: 2:01
1.5. 3.11. FK1 Concept Maps Infographic
1.5. 4.1. Interview Questions; Why is Customer Service Important Audio
Duration: 4:32
1.5. 4.2. Interview Questions; Why is Customer Service Important
1.5. 4.3. KWL Map - Why is Customer Service Important Infographic
1.5. 4.4. Why is Customer Service Important
Duration: 6:50
1.5. 4.5. Why is Customer Service Important Infographic
1.5. 4.6. Why is Customer Service Important FormAssess
Duration: 5:47
1.5. 4.7. Why is Customer Service Important FormAssess Infographic
1.5. 5.1. Interview Questions; How to Deliver Good Customer Service Audio
Duration: 4:33
1.5. 5.2. Interview Questions; How to Deliver Good Customer Service
1.5. 5.3. KWL Map - How to Deliver Good Customer Service Infographic
1.5. 5.4. How to Deliver Customer Service
Duration: 6:38
1.5. 5.5. How to Deliver Good Customer Service Infographic
1.5. 5.6. Giving Good Customer Service FormAssess
Duration: 6:54
1.5. 5.7. Giving Good Customer Service FormAssess Infographic
1.5. 5.8. Processing Customer Needs FormAssess
Duration: 5:52
1.5. 5.9. Processing Customer Needs FormAssess Infographic
1.5. Apply the Basic Skills of Customer Service SumAssess Infographic
1.5. Apply the Basic Skills of Customer Service
Duration: 7:48
1.5. Customer's Concerns About Sour Milk
Duration: 7:13
1.5. Customer's Concerns About Sour Milk
Introduction
Mod2. Workplace Communication & Administration Introduction
1. Mod2. Workplace Communication & Administration
Duration: 4:31
2. Mod2. Workplace Communication & Administration Overview
3. Reading Images: How to See, Not Just Look
Duration: 6:28
4. Reading Images Infographic
5. Leah's Story
Duration: 3:22
6. Leah's Story
7. KWL Map: What is a BnB
8. How a BnB Works
Duration: 5:21
9. BnB Infographic
10. BnB Infographic
11. BnB Manager: Job Description
Duration: 4:18
12. Managing a BnB Infographic
13. The BnB Business Environment
Duration: 5:21
14. Business Environment of a BnB Infographic
15. Letter to Leah Adams Regarding Stakeholder Meeting
Duration: 1:52
16. Leah's Mission: The Stakeholder Meeting
Duration: 5:01
17. Letter to Leah Adams Regarding Stakeholder Meeting
FK1 Concept Maps
Duration: 9:47
FK1 Concept Maps
How to Create a Concept Map
Duration: 2:01
Write for a Defined Context
Module 2.1. Write for a Defined Context Summative Assessment
The Writing Process
Duration: 6:09
Write for a Defined Context Summative Assessment Notes
2.1.1. Sentences and Paragraphs
2.1.1. 1 Leah's Reply Letter - Project
Duration: 5:12
2.1.1. 2. Leah's Reply Letter - Project Infographic
2.1.1. 3. KWL Map - Letter Writing
2.1.1. 4. Understanding Sentences
Duration: 4:59
2.1.1. 5. Understanding Sentences Infographic
2.1.1. 6. The Four Types of Sentences
Duration: 5:24
2.1.1. 7. The Four Types of Sentences
2.1.1. 8. The Hamburger Model of a Paragraph
Duration: 4:07
2.1.1. 9. The Hamburger Model of a Paragraph Infographic
2.1.1. 10. Two Key Writing Skills
Duration: 4:50
2.1.1. 11.Two Key Writing Skills Brief
2.1.2. Writing and Editing Drafts
2.1.2. 1. Leah's Reply Letter - Project
Duration: 5:12
2.1.2. 2. Leah's Reply Letter - Project Infographic
2.1.2. 3. KWL Map - Leah's Reply Letter First Draft
2.1.2. 4. FOCUS Writing Framework
Duration: 6:40
2.1.2. 5. FOCUS Framework Infographic
2.1.2. 6. Writing Your First Draft
Duration: 6:16
2.1.2. 7. Guidelines for Writing a First Draft
2.1.2. 8. Tips for Writing First Drafts
Duration: 6:34
2.1.2. 9. Tips for Writing First Drafts
2.1.2. 10. KWL Map - Leah's Reply Letter Edited
2.1.2. 11. Editing Your First Draft
Duration: 6:14
2.1.2. 12. Editing Your First Draft
2.1.2. 13. Building Editing Skills
Duration: 7:15
2.1.2. 14. Building Editing Skills
2.1.2. 15. Leah's Reply Letter
Duration: 1:15
Meeting Communications
2.3.1. Meeting Communications Introduction
2.3.1. 1. Leah's Story
Duration: 3:22
2.3.1. 2. How a BnB Works
Duration: 5:21
2.3.1. 3. BnB Manager Job Description
Duration: 4:18
2.3.1. 4. Leah's Mission: The Stakeholder Meeting
Duration: 5:01
2.3.1. 5. Understanding the Wave Crest B&B Business Ecosystem
Duration: 5:05
2.3.1. 6. Understanding the Wave Crest B&B Business Ecosystem
2.3.1. 7. Preparing Leah for the Meeting
Duration: 6:20
2.3.1. 8. Wave Crest B&B Service Provider Engagement Meeting
2.3.1. 9. The Wave Crest B&B Business Ecosystem Model
2.3.2. Prepare Meeting Communications
2.3.2. 1. Plan Meeting Communications
Duration: 6:35
2.3.2. 2. Plan Meeting Communications Infographic
2.3.2. 3. KWL Map: Preparing a Meeting Agenda Checklist
2.3.2. 4. Preparing a Meeting Agenda
Duration: 4:39
2.3.2. 5. Preparing a Meeting Agenda Infographic
2.3.2. 6. Preparing an Agenda IPO
Duration: 4:56
2.3.2. 7. Preparing Agendas for Meetings IPO Infographic
2.3.2. 8. Preparing an Agenda Activities
Duration: 5:01
2.3.2. 9. Agenda for Leah's Meeting
Duration: 4:00
2.3.2. 10. Agenda for Stakeholder and Service Provider Engagement Meeting Incomplete
2.3.3. Meeting Minutes
2.3.3. 1. KWL Map: Taking Minutes of Meetings Checklist
2.3.3. 2. Understanding Minutes of Meetings
Duration: 4:41
2.3.3. 3. Understanding Meeting Minutes Infographic
2.3.3. 4. Meeting Minutes Formative Assessment Activities
Duration: 5:40
2.3.3. 5. Taking Minutes in Meetings
Duration: 4:35
2.3.3. 6. Taking Minutes in a Meeting Infographic
2.3.3. 7. Writing Meeting Minutes
Duration: 5:21
2.3.3. 8. Taking Minutes in Meetings IPO
Duration: 5:21
2.3.3. 9. Taking Minutes in Meetings IPO Infographic
2.3.4. Meeting Comms Summative Assessment
2.3.4. 1. Insights: Meeting Communications
Duration: 4:50
2.3.4. 2. Agenda for Stakeholder and Service Provider Engagement Meeting
2.3.4. 3. Successful Meeting: 'Come with Me'
Duration: 4:33
2.3.4. 4. Successful Meeting: 'Come with Me'
2.3.4. 5. The 'Come with Me' Method
Duration: 5:44
2.3.4. 6. Partially Successful Meeting: 'It Won't Work'
Duration: 4:33
2.3.4. 7. Partially Successful Meeting: 'It Won't Work!'
2.3.4. 8. Anatomy of a Bad Meeting
Duration: 5:41
2.3.4. 9. Roleplaying as Learning
Duration: 5:57
2.3.4. 10. Role Play
Duration: 2:43
2.3.4. 11. What is a Role Play Scenario
Duration: 0:47
Receiving Visitors
Mod2.3. Meeting Minutes
1. Visitor Reception
Duration: 6:30
2. Receiving Visitors Infographic
3. KWL: Receiving Visitors Checklist
4. Overseeing the Reception of Visitors
Duration: 6:45
5. Overseeing the Reception of Visitors Infographic
6. Overseeing the Reception of Visitors IPO
Duration: 5:39
7. Overseeing the Reception of Visitors IPO Infographic
8. The Work of a Receptionist
Duration: 5:46
9. The Work of a Receptionist Tasks
10. Visitor Satisfaction Improvement Cycle
Duration: 5:00
11. Visitor Satisfaction Improvement Cycle Infographic
12. Visitor Satisfaction Improvement Cycle IPO
Duration: 5:55
13. Visitor Satisfaction Cycle IPO Infographic
14. Improving Receptionist Performance
Duration: 6:30
15. Improving Receptionist Performance Tasks
Mod2.4. Receiving Visitors Summative Assessment
2.4.1. The Receptionist at Work
Duration: 5:30
2.4.2. The Receptionist at Work
2.4.3. How to Draw a Stickman RIGHT
Duration: 7:24
2.4.4. Stickman Proportions
Duration: 7:05
2.4.5. How to Draw Stick Figures in Profile
Duration: 7:32
2.4.6. Receptionist's Daily Start-of-Day Checklist Infographic
Introduction
Introduction
1. Business Operations
Duration: 6:07
2. Business Operations & Contract Administration
3. The Petersen Family Story
Duration: 6:28
4. The Petersen Family Story
5. How We Make Our Bread
Duration: 5:30
6. How We Make Our Bread
7. Managing the Bakery
Duration: 5:46
8. How We Manage the Bakery
9. The Petersen Family Bakery
Duration: 5:46
10. The Bakery - The Petersen Family Plan
Stats & Probability
Stats & Probability
1. Basic Statistics & Probability Intro
2. Data
Duration: 8:12
3. Statistics & Probability
Duration: 4:14
4. Statistics & Probability IPO
Duration: 5:19
5. IPO Notes Template
6. How to Read a Frequency Table (Qualitative Data)
Duration: 4:38
7. How to Make an Ungrouped Frequency Table
Duration: 6:08
8. How to Read a Frequency Table (Ungrouped Data)
Duration: 5:51
9. How to Make a Grouped Frequency Table
Duration: 11:05
10. How to Read a Frequency Table (Grouped Data)
Duration: 6:15
11. Mean, Median, Mode, and Range
Duration: 5:41
12. How to Find the Mode
Duration: 0:39
13. How to Find the Mean
Duration: 3:32
14. How to Find the Range
Duration: 4:59
15. Drawing Stem and Leaf
Duration: 2:55
16. Drawing Stem and Leaf Diagrams
Duration: 6:01
17. Reading Stem and Leaf Diagrams
Duration: 4:11
18. Drawing Pictographs
Duration: 1:35
19. Drawing and Interpreting Pictograms
Duration: 8:06
20. Drawing and Interpreting Pictograms
Duration: 8:06
3.1. Stats & Probability Summative Assessment
3.1. 1. The Bakery Daily Sales for September 2025
3.1. 2. PowerPoint - Tables
Duration: 4:25
3.1. 3. Drawing Bar Charts
Duration: 4:34
3.1. 4. Reading Bar Charts
Duration: 6:28
3.1. 5. How to Make a Bar Graph in PowerPoint
Duration: 1:21
3.1. 6. Drawing Histograms
Duration: 4:42
3.1. 7. Reading Histograms
Duration: 9:50
3.1. 8. How to Create a Histogram in PowerPoint
Duration: 4:34
3.1. 9. Drawing Pie Charts
Duration: 7:41
3.1. 10. Interpreting Pie Charts
Duration: 8:34
3.1. 11. How to Create a Pie Chart in PowerPoint
Duration: 7:14
3.1. 12. How to Create a Voice Over PowerPoint - Step-by-Step
Duration: 4:23
Manage Business Operations
3.2.1. Manage Business Operations Introduction
3.2.1. 1. Manage Business Operations
Duration: 6:30
3.2.1. 2. Manage Business Operations Brief
3.2.1. 3. Activity Model IPO.2
Duration: 6:00
3.2.1. 4. The IPO.2
Duration: 4:38
3.2.1. 5. The IPO.2 Model Brief
3.2.1. 6. Activity Model IPO.2 - Notes Template
3.2.1. 7. How We Make Our Bread
Duration: 5:30
3.2.1. 8. How We Make Our Bread
3.2.1. 9. The Petersen Family Bakery
Duration: 5:46
3.2.1. 10. The Bakery - The Petersen Family Plan
3.2.1. 11. The Bakery IPO
Duration: 5:18
3.2.1. 12. IPO.2 Model - The Science of Bread Baking
3.2.2. Managing Business Operations
3.2.2. 1. Activity Model IPO.2 - Notes Template
3.2.2. 2. Planning IPO.2
Duration: 6:49
3.2.2. 3. IPO.2 Modeling of the Planning Activity
3.2.2. 4. Planning IPO - The Process
Duration: 5:41
3.2.2. 5. The Action Planning Process (P) IPO.2
3.2.2. 6. Growing the Petersen Bakery
Duration: 5:22
3.2.2. 7. Working with Action Plans
Duration: 5:42
3.2.2. 8. A Petersen Family Action Plan
Duration: 5:45
3.2.2. 9. Risk Management for the Bakery Goals
Duration: 6:17
3.2.2. 10. Resourcing IPO.2
Duration: 5:43
3.2.2. 11. The Resourcing Process IPO.2
3.2.2. 12. Resourcing IPO.2 Process
Duration: 6:04
3.2.2. 13. The Resourcing IPO.2 Process
3.2.2. 14. The Business Helpers
Duration: 5:55
3.2.3. Improving Business Operations
3.2.3. 1. Activity Model IPO.2 - Notes Template
3.2.3. 2. Productivity Management IPO
Duration: 3:40
3.2.3. 3. Managing Productivity
3.2.3. 4. Productivity Management Process
Duration: 4:55
3.2.3. 5. Bakery Productivity 1
Duration: 5:08
3.2.3. 6. Bakery Productivity Activities
3.2.3. 7. Bakery Productivity 2
Duration: 4:38
3.2.3. 8. Managing Quality IPO.2
Duration: 4:46
3.2.3. 9. Managing Output Quality
3.2.3. 10. The Managing Quality Process
Duration: 5:22
3.2.3. 11. Bakery Quality Activities
Duration: 4:55
3.2.3. 12. Bakery Quality Activities 2
Duration: 5:23
3.2.3. 13. Quality Management Activities
3.2.4. Self-Development
3.2.4. 1. Joshua's Time Turnaround
Duration: 6:01
3.2.4. 2. Joshua's Time Turnaround Case Study
3.2.4. 3. Activity Model IPO.2 - Notes Template
3.2.4.4. Self-Management IPO.2
Duration: 6:56
3.2.4. 5. Self-Management IPO.2
3.2.4. 6. Self-Management IPO.2 Process
Duration: 6:19
3.2.4. 7. Understanding Time Management
Duration: 4:47
3.2.4. 8. Joshua's Self-Development Journey
3.2.4. 9. Prioritize Activities
Duration: 5:52
3.2.4. 10. Schedule Activities
Duration: 6:26
3.2.5. Summative Assessment
3.2.5. 1. Time Management
Duration: 5:34
3.2.5. 2. Time Management
3.2.5. 3. Key Concepts in Quality Management
Duration: 6:08
3.2.5. 4. Key Concepts in Quality Management
3.2.5. 5. Small Business Resources
Duration: 5:30
3.2.5. 6. Essential Small Business Resources
3.2.5. 7. Petersen Bakery Business Resources
Duration: 8:13
3.2.5. 8. Using Small Business Resources at Petersen Family Bakery
3.2.5. 9. Business Outsourcing
Duration: 4:22
3.2.5. 10. Business Outsourcing
Meeting Co-ordination
2.2.1. Coordinating Meetings
2.2.1. 1. Leah's Mission - The Stakeholder Meeting
Duration: 5:01
2.2.1. 2. Letter to Leah Adams Regarding Stakeholder Meeting
2.2.1. 2. Letter to Leah Adams Regarding Stakeholder Meeting
2.2.1. 3. Coordinating Meetings
Duration: 4:43
2.2.1. 4. Coordinating Meetings Infographic
2.2.1. 5. IPO Model - A Simple Map for Any Task
Duration: 6:12
2.2.1. 6. IPO Model - Simple Map for Any Task Infographic
2.2.1. 7. Coordinating Meetings - IPO Model
Duration: 5:39
2.2.1. 8. Coordinating Meetings - IPO Model Infographic
2.2.1. 9. Working with Checklists
Duration: 6:14
2.2.1. 10. Working with Checklists Infographic
2.2.1. 11. KWL Map - Coordinating Meetings Checklist
2.2.2. Planning Meetings
2.2.2. 1. Meeting Planning and Prep
Duration: 5:57
2.2.2. 2. Meeting Planning and Prep Infographic
2.2.2. 3. Meeting Planning & IPO
Duration: 5:58
2.2.2. 4. Activities in Planning Perfect Meetings
Duration: 3:33
2.2.2. 5. Activities in Planning Perfect Meetings Infographic
2.2.3. Meeting Logistics and Arrangements
2.2.3. 1. Meeting Logistics Blueprint
Duration: 5:05
2.2.3. 2. Meeting Logistics and Arrangements Infographic
2.2.3. 3. Logistics & Arrangements IPO
Duration: 6:49
2.2.3. 4. Meeting Planning & Preparation IPO Model Infographic
2.2.3. 5. Meeting Logistics Activities
Duration: 3:41
2.2.3. 6. Meeting Logistics & Arrangements Activities Infographic
2.2.4. Meeting Communication & Documentation
2.2.4. 1. Meeting Communication & Documentation
Duration: 6:00
2.2.4. 2. Meeting Communication & Documentation Infographic
2.2.4. 3. Meeting Comms & Docs IPO
Duration: 5:32
2.2.4. 4. Meeting Communication & Documentation IPO Infographic
2.2.4. 5. Meeting Comms & Docs Activities
Duration: 4:15
2.2.4. 6. Meeting Comms & Docs Activities Infographic
2.2.4. 7. Communication & Documentation Key Activities
2.2.5. Meeting Coordination Summative Assessment
2.2.5. 1. Mastering the Word
Duration: 6:22
2.2.5. 2. Using Dictionaries & Handbooks Infographic
2.2.5. 3. Coordinating Meetings Knowledge & Skills
Duration: 6:20
2.2.5. 4. Coordinating Meetings Notes
2.2.5. 5. Working with Checklists
Duration: 6:14
2.2.5. 6. Working with Checklists Infographic
Administer New Venture Contracts
3.3. Administer Contracts
3.3. 1. Contract Admin - New Venture
Duration: 6:21
3.3. 2. Administer Contracts: Overview
3.3. 3. Activity Model SIPOC.2
Duration: 5:26
3.3. 4. The SIPOC.2
Duration: 5:31
3.3. 5. The SIPOC.2 Model: Your Complete Business Map
3.3. 6. Activity Model SIPOC.2: Notes Template
3.3. 7. Petersen Family Bakery Contracts
3.3. 8. Petersen Bakery Contracts
Duration: 6:28
3.3. 9. Administer Contracts SIPOC.2
Duration: 5:42
3.3. 10. Administer Contracts New Venture SIPOC.2 Model
3.3. 11. Administering Contracts SIPOC.2 Process
Duration: 6:59
3.3. 12. Administer Contracts SIPOC.2 Process
3.3. 13. Contract Planning
Duration: 6:13
3.3. 14. Formative Assessment Activities
3.3. 15. Identifying and Monitoring Risk
Duration: 6:26
3.3. 16. Taking Corrective Action
Duration: 5:52
3.3. Summative Assessment
3.3.1. A Good Risk Plan
Duration: 5:42
3.3.2. Lessons Learnt About Administrating Contracts
3.3.3. Managing Risks Proactively
Duration: 6:15
3.3.4. Finishing the Job Right
Duration: 7:26
3.3.5. Petersen Bakery Contracts
Duration: 6:28
Introduction
Marketing and Sales Introduction
Concept Learning
FK1 Concept Maps Audio
Concept Maps
Iminathi's Pop-Up Shop
Marketing and Sales Management Processes
Tools for Clear Thinking- Concepts, Propositions, and Arguments
Marketing and Sales Management Overview
1. Marketing and Sales
Duration: 6:04
2. Marketing and Sales Management Processes
3. What-Why-How-Questions
Duration: 7:25
4. Learner's Guide to WWH Questions
5. Where-When-Who-Questions
Duration: 5:33
6. Concept Learning
Duration: 6:19
7. Concept Learning
8. Concept Reasoning
Duration: 5:24
9. Concept Maps
Duration: 9:47
10. Concept Maps
11. Pop-Up Shops
Duration: 5:11
12. Iminathi's Pop-Up Shop
13. Iminathi's Pop-Up Shop
Duration: 5:39
Access and Use Information from Texts
Information From Texts
1. WWH Concept Maps
Duration: 3:48
2. WWH Concept Maps
3. WWH Concept Map - Notes Table
4. Accessing Information
Duration: 5:22
5. Access and Use Information from Texts - Notes
6. Reading Smarter - The IPO Model
Duration: 5:28
7. Reading Smarter Process
Duration: 6:06
8. Reading Smarter Lessons Learnt
Duration: 6:28
9. Access and Use Information from Texts - Lessons Learnt
10. Understanding Why - IPO
Duration: 4:58
11. Understanding Why Process
Duration: 6:23
12. Thinking Critically Lessons Learnt
Duration: 5:01
13. Communicating Clearly IPO
Duration: 5:42
14. Communicating Clearly
Duration: 4:49
15. Communicating Clearly Lessons Learnt
Duration: 4:27
Patterns and Functions Lesson 1
Patterns and Functions
1. The World of Functions
Duration: 5:32
1a. The World of Functions Guide Sheet
2. Math's Rules
Duration: 5:48
2a. Math's Rules - Guide Sheet
3. Making Sense of Your World
Duration: 5:27
3a. Making Sense of Your World - Guide Sheet
4. Understanding Attributes
Duration: 5:34
4a. Understanding Attributes - Guide Sheet
5. Becoming a Fact Detective
Duration: 5:46
5a. Becoming a Fact Detective - Guide Sheet
6. Attribute Concept Maps
Duration: 5:32
6a. Attribute Notes Table
7. Math's Rules in Words
Duration: 5:09
7a. Math's Rules in Words - Guide Sheet
8. Tables As Math's Rules
Duration: 4:20
8a. Tables as Math's Rules - Guide Sheet
9. Graphs As Math's Rules
Duration: 5:48
9a. Graphs as Math's Rules - Guide Sheet
10. Equations as Math's Rules
Duration: 5:37
10a. Equations as Math's Rules - Guide Sheet
Patterns and Functions Lesson 2
Patterns and Functions
1. Straight Line Graphs 1
Duration: 7:54
1a. Straight Line Graphs 1 - Guide Sheet
2. Straight Line Graphs 2
Duration: 6:14
2a. Straight Line Graphs 2 - Guide Sheet
3. Straight Line Graphs 3
Duration: 5:44
3a. Straight Line Graphs 3 - Guide Sheet
4. Straight Line Graphs 4
Duration: 8:04
4a. Straight Line Graphs 4 - Guide Sheet
5. Straight Line Graphs 5
Duration: 8:43
5a. Straight Line Graphs 5 - Guide Sheet
6. Straight Line Graphs 6
Duration: 4:39
6a. Straight Line Graphs 6 - Guide Sheet
7. Drawing Straight-Line Graphs
Duration: 7:15
7a. Drawing Straight-Line Graphs - Guide Sheet
8. Determining an Equation
Duration: 4:31
8a. Determining an Equation - Guide Sheet
9. Working With Patterns
Duration: 4:44
9a. Working with Patterns - Guide Sheet
10. Revenue, Cost, and Profit
Duration: 6:29
10a. Revenue, Cost, and Profit - Guide Sheet
11. Fixed and Variable Expenses
Duration: 2:01
11a. Fixed and Variable Expenses - Guide Sheet
12. Fixed, Variable and Total Costs
Duration: 5:52
12a. Fixed, Variable and Total Costs - Guide Sheet
13. The IPO Research Model
Duration: 4:03
13a. The IPO.2
Duration: 4:38
13b. Activity Model IPO.2 - Notes Template
14. Break Even Basics
Duration: 6:51
14a. Break Even Basics - Guide Sheet
15. Break Even Analysis
Duration: 9:01
15a. Break Even Analysis - Guide Sheet
Marketing and Selling Processes
Marketing & Selling
1. Marketing & Selling Overview
Duration: 6:08
1a. Marketing and Selling Overview - Guide Sheet
1b. Marketing and Selling Overview Introduction
2. IPO Notes Template
3. Intro to Marketing & Selling
Duration: 5:35
3a. Intro to Marketing & Selling - Guide Sheet
4. Marketing Plan - IPO Model
Duration: 6:20
4a. Marketing Plan IPO Model - Guide Sheet
4b. Implementing a Marketing Plan - IPO Model
5. Negotiating IPO Model
Duration: 5:42
5a. Negotiating IPO Model - Guide Sheet
5b. Negotiating a Customer Deal - IPO Model
6. Quoting IPO Model
Duration: 6:03
6a. Quoting IPO Model - Guide Sheet
6b. IPO Model - Completing Basic Quotes
7. Tendering Process IPO Model
Duration: 6:34
7a. Tendering Process IPO Model - Guide Sheet
7b. IPO Model - Completing Tender Documents
8. Iminathi's Quest
Duration: 6:08
8a. Iminathi's Quest - Guide Sheet
9. How Iminathi Helped Tabu
Duration: 7:06
9a. How Iminathi Helped Tabu - Guide Sheet
9b. How Iminathi Helped Tabu Build a Thriving Business
10. Marketing & Selling Lessons Learnt 1
Duration: 7:00
10a. Marketing & Selling Lessons Learnt 1 - Guide Sheet
10b. Marketing & Selling Lessons Learnt 1
11. Marketing & Selling Lessons Learnt 2
Duration: 5:21
11a. Marketing & Selling Lessons Learnt 2 - Guide Sheet
11b. Marketing & Selling Lessons Learnt 2
Introduction
Financial Management and Banking Introduction
1a. Financial Management Overview
Duration: 6:02
1b. Financial Management Overview - Guide Sheet
1c. Financial Management Overview
1d. Financial Management Overview
Duration: 1:49
1e. Financial Management Overview Infographic
1f. The PWIM Learn New Words
Duration: 4:02
1g. The PWIM Learn New Words - Guide Sheet
1h. PWIM Phase 1
Duration: 1:32
1i. PWIM Phase 1 - Guide Sheet
1j. PWIM Categorizing Words
Duration: 0:56
1k. PWIM Categorizing Words - Guide Sheet
1l. Financial Management Overview - WPIM
Duration: 3:47
1m. Financial Management Overview - WPIM Template
2a. Financial Management
Duration: 6:16
2b. Financial Management - Guide Sheet
2c. Financial Management Infographic
2d. Financial Management Template
3a. Pop-up Shops
Duration: 5:11
3b. Iminathi's Pop-up Shop
Duration: 5:39
3c. Pop-up Financial Management
Duration: 5:26
3d. Pop-up Financial Management - Guide Sheet
3e. Pop-up Financial Management Infographic
3f. Pop-up Financial Management - WPIM Template
4. Understanding Sentences
Duration: 4:59
4a. Types of Sentences
Duration: 3:44
4b. PWIM Creating Sentences
Duration: 1:11
4c. PWIM Creating Sentences - Guide Sheet
4d. The Hamburger Paragraphs
Duration: 4:07
4e. Hamburger Paragraphs Writing Tutorial
Duration: 5:46
4f. PWIM Paragraphs
Duration: 1:12
4g. PWIM Paragraphs- Guide Sheets
Finances of a New Venture: Lesson 1
Finances for a New Venture Lesson 1
1. QFU Questions Information Log
Duration: 2:41
1a. QFU Questions Information Log Financial Requirements
1b. Financial Requirements Overview
Duration: 2:52
1c. Financial Requirements Overview Infographic
1d. Financial Requirements Intro
Duration: 6:22
1e. Financial Requirements Intro - Guide Sheet
2. Business Money Needs
Duration: 5:37
2a. Business Money Needs - Guide Sheet
2b. Your Guide to the Money Your Business Needs
2c. Business Money Needs Infographic
2d. Business Money Needs WPIM Template
Duration: 1:40
2e. Business Money Needs WPIM Template
3. Sporks Explained in 60 Seconds
Duration: 2:00
3a. Why Was the Spork Invented: The Surprising Truth!
Duration: 8:32
3b. Pop-Up Shop Layout Design
Duration: 5:57
3c. Pop-Up Shop Layout Design Infographic
3d. Pop-Up Shop Finances
Duration: 5:43
3e. Pop-Up Shop Finances
3f. Selling Sporks
Duration: 4:25
3g. Selling Sporks- Guide Sheet
3h. Selling Sporks Infographic
3i. Start-up Lessons
Duration: 5:41
3j. Start-up Lessons - Guide Sheet
3k. Start-up Lessons
3l. Financial Requirement for Setting Up a Pop-Up Shop
Finances of a New Venture: Lesson 2
Finances for a New Venture
1. CFU Questions Info Log - Financial Requirements: Why do it
1a. Financial Requirements
Duration: 6:00
1b. Financial Requirements - Guide Sheet
1c. Outcomes of Establishing Financial Requirements
1d. Financial Requirements Infographic
1e. Financial Requirements: Why do it - WPIM Template
2a. Financial Lessons Learnt
Duration: 6:54
2b. Financial Lessons Learnt - Guide Sheet
2c. Lessons Learnt 2
2d. Financial Requirements Lessons Learnt 2 Infographic
The certificate issued for the Course will have
Only the e-certificate will be made available. No Hard copies. The certificates issued by Salesians Institute Youth Projects (SIYP). can be e-verifiable at www.ulektzskills.com/verify.
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